Channel: Online
- Click our Return Policy to check your return eligibility and if your item(s) are qualified.
- Kindly proceed by submitting a return request using the Orders and Returns.
- Please keep in mind that the entire return/refund process may take up to 15 working days.
Here, we offer customers a convenient and free Return Drop-Off service in which you may drop-off your return eligible item(s) at the nearest POPStation or post office. To make this process hassle-free, our drop off points are made available island wide. Find out which is the nearest drop off point here.
The end-to-end return drop off process is depicted below:
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Important Note: You are unable to return or exchange a product in-store if the item was purchased online and vice versa.
Want to know more on refund? Click here to find out!